Return Policy

FOR EU CUSTOMERS ONLY

Please click here for our steps to make your purchase in compliance with the EU DIRECTIVE 2023/2673 (THE EU RIGHT OF WITHDRAWAL POLICY).

FOR US CUSTOMERS AND BEYOND. EXCLUDING EU CUSTOMERS. 

Our policy: NO RETURNS, NO REFUND, NO CREDIT AND NO EXCHANGE. ALL SALES ARE FINAL.

As a brand and product, Edie Kahula Pereira's (aka Specialty Dry Goods) aesthetic is handcrafted, somewhat quirky and always wabi sabi. Wabi Sabi is not only a design characteristic. It is also my design language. I leave my personal handprint on every single bag I make. What that handprint is is never planned. Each bag has its own personality. 

Our products are made-to-order. You may find a few products in stock when you visit us on line. These products are made in advance for pop ups and selling markets we participate in. Online product is the overage from these selling events.

What if a product is received defective?

The defective product will be replaced to match your original order. Please notify us of the defect within 7 days for pre-approved return. Contact: ediekahulapereira@gmail.com

What is considered defective?

(For example) A hole or cut in the leather/material that is not considered a design element (me making a mistake in the making of the bag). A defect would be a rarity as I do the quality control myself before packing myself. In my 13 years in business I've never had a quality control issue. However, I did make a bag in the wrong leather once.

What is not defective? 

(For example) Leather has natural irregularities of surface and variations in grain. These distressed surfaces are inherent to the hide. I select and purchase hides for these natural irregularities because i like the added texture to the visual appearance of the bag. Wabi sabi as a design element. 

What is wabi sabi?

According to Wikipedia, Wabi Sabi is in traditional Japanese aesthetics, a world view centered on the acceptance of transience and imperfection. Sometimes described as beauty that is "imperfect, impermanent, and incomplete". 

Edie Kahula Pereira's goods celebrate this beauty of imperfection.

Important notes on vegetable tanned leather: 

Veg tan leather is hide that is processed (tanned) using organic materials such as tree bark and other types of plant based substances . Veg tan leather in its natural form is in a sense nude, raw, and susceptible to your environment. If you get caught in the rain, rain spots will show. Exposure to light and sun over time will darken the tone (patina) of the leather as will applying leather conditioner and repellent. Spills and spotting do not wipe off instead contributes to the rich caramel patina of your life. If you are bothered by spots and other character building marks on your veg tanned leather-- perhaps a veg tan leather bag is not for you. That said, veg tan leather is my favorite leather. Its patina is like the living canvas of your life's adventures, each spot and stain a memory that saturates into your bags leather.

I thank you for choosing my design personalities.

Our bags are for you to enjoy, to become part of your life. A companion to your everyday experiences and awe-inspiring adventures. I think of them out in the world breathing in life with their humans.

My very best to you...edie